Shipping Policy

Most in-stock orders are processed within 5-10 business days.

Processing times may be longer during holidays, trunk shows, retreats, or special events.

Shipping options and rates are calculated at checkout.

Delivery times are estimates provided by the shipping carrier and are not guaranteed.

Once your order ships, you will receive a confirmation email with tracking information.

Special-order items may require additional processing time. Estimated timelines will be communicated whenever possible.

Once a package has been transferred to the shipping carrier, delivery is outside of our control.

If your package is delayed or appears lost, we recommend contacting the carrier first. We are happy to assist whenever possible.

Please verify your shipping address before placing your order.

Needleworx Studio is not responsible for packages shipped to incorrectly entered addresses.

If local pickup is offered at checkout, customers will be notified when their order is ready for pickup.

Please bring your order confirmation when picking up your purchase.

If you have any questions about shipping, please contact Needleworx Studio before placing your order. We're always happy to help.